Customer Satisfaction Questionnaire
Dear Sir/Madam,
We would be grateful if you could spare a few minutes to complete this questionnaire, which forms an integral part of our drive to continuously improve customer satisfaction.
The ‘Comments / Suggestions for improvement’ section is reserved for your comments regarding our current performance and any suggestions you may have that could improve future performance.
Form 8.2.1-4 Rev B
QMS Record (Retention 3 yrs)
Scoring Key
Extremely Satisfied | Satisfied | Dissatisfied | Extremely Dissatisfied | N/A |
5 | 4 | 3 | 2 | 1 |
(* Denotes Required Fields)